1. Introduction

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These Terms & Conditions govern the use of the My Diet Bites website and the purchase of meal subscriptions and diet-related products offered by MDB Foods Private Limited, operating under the brand name My Diet Bites.

By accessing our website or purchasing our services, you agree to these terms.

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2. Our Services

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My Diet Bites offers meal subscription plans and diet-related products, subject to availability and the details stated on the website.

The available plans may differ in price, duration, meal selection, and inclusions. Customers should review the details of their selected plan before purchasing.

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3. Subscription Plans and Pricing

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• Each subscription provides the meals and services specified in the selected plan.

• Subscription prices and durations are displayed on the website.

• Applicable taxes will be charged as displayed at checkout.

• Customers are responsible for selecting the correct subscription plan before completing payment.

• Any special offers or promotional prices may be subject to additional conditions disclosed at the time of purchase.

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4. Orders and Payments

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Subscriptions are subject to successful payment confirmation.

Customers must provide accurate contact information and delivery details when placing an order. My Diet Bites may contact customers to confirm subscription or delivery information.

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5. Subscription Validity

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Each subscription is valid for the duration specified in the selected plan. Customers should check their subscription start and end dates through their account or by contacting customer support.

Unused meals do not automatically extend the subscription validity period.

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6. Meal Delivery

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Meal delivery is available only in designated service areas and according to the applicable delivery schedule.

Customers must provide an accurate delivery address and ensure that the recipient is available to receive the meal. Delivery arrangements may be affected by circumstances beyond our reasonable control.

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7. Meal Transfers

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Customers may transfer their unused meals to another person, subject to the following conditions:

• The recipient must be able to receive the meals at the original subscriber's registered delivery location.

• The customer must notify My Diet Bites in advance.

• The transfer must be coordinated with our team to ensure accurate delivery.

• Transferred meals remain subject to the original subscription's validity period and delivery schedule.

Transfers do not entitle customers to additional meals, an extension of the subscription, or a cash refund.

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8. Cancellation and Refund Policy

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Once a subscription has been purchased, customers cannot cancel the subscription or request a refund under our standard business policy.

Customers who cannot consume their remaining meals may arrange a transfer to another recipient at the same delivery location, subject to the conditions in Section 7.

Nothing in this policy excludes rights or remedies that cannot legally be excluded under applicable law.

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9. Dietary Preferences and Food Allergies

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Customers should inform My Diet Bites of relevant dietary preferences and food allergies before placing an order.

Customers should review the meal details and contact our team if they need clarification about ingredients. We cannot guarantee that meals are free from every allergen unless this has been specifically confirmed.

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10. Changes to Menus and Availability

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Menus and meal selections may vary according to availability and operational requirements. If a material change affects a customer's confirmed subscription, our team will communicate the applicable arrangements.

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11. Customer Responsibilities
 

Customers are responsible for:

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• Providing accurate contact and delivery information.

• Reviewing the selected plan before payment.

• Informing us of relevant dietary requirements.

• Coordinating any permitted transfer of unused meals in advance.
   

12. Website Content
 

We make reasonable efforts to keep website information accurate and current. Prices, menus, plan availability, and service details may change, subject to applicable law and commitments already made to customers.
 

13. Limitation of Liability
 

To the extent permitted by applicable law, My Diet Bites is not responsible for delays or service interruptions caused by circumstances beyond our reasonable control.

Nothing in these terms limits liability or consumer rights where such limitation is prohibited by law.
 

14. Privacy
 

Personal information is handled in accordance with our Privacy Policy, available through the website footer.
 

15. Changes to These Terms
 

We may update these Terms & Conditions from time to time. The updated version will be published on this page with a revised date.
 

16. Contact Us
 

For questions regarding these terms or your subscription, contact:

MDB Foods Private Limited
Brand: My Diet Bites
Email: mydietbites1@gmail.com
Phone: +91 8985195127
Location: Hyderabad, Telangana, India